Higher Level Skills

This program is open to any Queensland resident aged 15 years or over, who is no longer at school and is an Australian or New Zealand citizen, or Australian permanent resident or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.
Prospective students must not have or be enrolled in a certificate IV or higher-level qualification, not including qualifications completed at school and foundations skills training.

A person who is eligible to apply for a government funded subsidised training place under the Certificate 3 Guarantee has access to only one subsidised training place for a funded qualification at AQF level 3 (Certificate 3). Once you have completed one Certificate 3 level qualification you will no longer be eligible for another government subsidised training place under the Certificate 3 Guarantee Program. It is very important for you take time to compare and consider your training options and costs, before committing to a course of study and signing an enrolment form which will use your entitlement.

The Queensland Government has developed a resource to help you research your training options, compare training providers and clearly explain your rights as a consumer. This resource entitled ‘Training Consumer Tips’ can be accessed at https://training.qld.gov.au/training/courses/studentguide/tips

Student Contribution Fees

Enrolment into Higher Level Skills qualifications requires you to contribute to your student fees (a ‘co-contribution fee’). The co-contribution fee varies depending on the qualification you wish to study and if you are entitled to a concession fee (‘concessional fee’). A student facts sheet about co-contribution fees is and Higher Level Skills training programs is available on the Higher Level Skills Fact Sheet.

Paying Student Contribution Fees

Student contribution fees for your Higher Level Skills Program enrolment will be invoiced prior to you commencing your training and only once your enrolment has been confirmed. Your fee schedule provides you with an overview of the concessional and non-concessional fees for each qualification that MCO is approved to deliver under the Higher Level Skills Program. For more information about course fees and charges refer to the Higher Level Skills Fact Sheet.

Concessional Fees

Students who may be eligible for a concession under the Higher Level Skills Program are:

  • Students (or their partner or guardian) who hold a Health Care or Pensioner Concession Card
  • Aboriginal and Torres Strait Islander students
  • Students with a disability, or
  • Students who are adult prisoners

An MCO representative will review this with you during the Course Information Session. During this Course Information Session you will be advised of your eligibility for a concessional fee. The Department of Education expects that the co-contribution fee for Higher Level Skills training is greater in comparison to lower level qualifications because of the increased benefits to the students and industry.

Higher Level Skills obligations

If you withdraw from your training or you complete your training, you will required to complete an employment survey. The results of this survey are reported to the Queensland Government. This survey will need to be completed within 3 months of withdrawing or completing your qualification or skills set. You will be able to access and complete this survey on-line. For more information about this survey refer to the Student Survey Fact Sheet.

Course Fees and Charges

The course fees for Higher Level Skills pays for the delivery of training, training resources (including the use of equipment located at off-site premises), conducting assessments, student identification card (including changes to that identification card), internal student support services, referral to an external student support provider and o upon completion or cancellation you will be issued a certificate or statement of attainment and record of results.

An MCO representative will review this with you during the Course Information Session. During this Course Information Session you will be advised of your contribution fee.
You will also receive information on your contribution fees at the unit level and for the delivery method that you have chosen.
For more information see course outlines and student support services.

Additional Fees and Charges

Fees for additional administration services will be charged for the following:

Re-issuing your transcript of results$20
Re-issuing your qualification$20
Replacing your student identification card$20
Photocopying20c per page

See the Student Handbook information on how to apply to have your qualification or transcript of results re-issued, student ID card replaced or get photocopying done for you.
Students may also be required to pay additional fees for student services which are being provided by an external organization.
For more information on student support services and requirements see student resources.

Fee Payments

At the commencement of training you will receive an invoice for the contribution fee that you were advised of when you participated in the Course Information Session including due date for payment.
You will be able to pay your fees using one of the following methods:

  • Credit card payment
  • Direct debit
  • Direct deposit

If your employer or third party has agreed to pay your contribution fee your employer or third party will receive the invoice. Your employer or third party can pay the invoice using one of the methods provided on the invoice. Follow the instructions on the invoice or contact MCO on 1300 552 435 or (07) 3157 1799 for more information. Students who have not paid their co-contribution fee by their course commencement date will not be able to commence training.
Contact MCO if you are having difficulties getting your course fees paid by the due date.

Refunds

If you choose to withdraw from your qualification, refunds of your student contribution fees will be based on the units of competency that have not yet been resulted and will be paid on a pro-rata basis. Student contribution fees will not be refunded for units of competency that have been resulted. This includes any units of competency that have been credit transferred. When you withdraw from your course you will automatically receive any refund of your student contribution fee that you are entitled to. You will need to complete a Variation Form (can we make the words ‘Variation Form’ into a link) and you can return it to the MCO Queensland Office or your trainer. MCO Refund Policy and application is located on www.mco.edu.au/training-with-mco/student-resources/. Requests for refunds will generally be processed within 15 working days. For more information about deferral or suspension of a course please refer to the Student Handbook.